Get in Touch
We’d love to hear from you. Whether you have a question, feedback, or a story to share, this is the place to reach out.
How Can We Help?
Your voice is important to us. Every message helps us build a better, more supportive space for our children. To make sure your message gets to the right place and is handled with the care it deserves, please choose one of the options below. We are a small, family-run team, but we do our best to read every single message and will get back to you as soon as we can.
If you have a question about how the app works, an idea for a new game, or any feedback for us, please use the form here. We welcome all thoughts and suggestions, whether it’s a bug you’ve noticed, a feature you think would be helpful, or simply a note about your experience. Your insights help us grow and improve.
Share a Story for Our Community Page
If you have a story about your family’s journey that you feel comfortable sharing, we would be honoured to hear it. These stories are the heart of our community, providing connection and reassurance to other parents. To ensure we handle these personal stories with the care and attention they deserve, please send them directly to our dedicated email address. You can share as much or as little as you like, and all stories can be published anonymously.
Our Commitment
A Space of Respect and Support
Big Number Academy was built on a foundation of empathy, born from our own family’s experience. We are deeply committed to creating and maintaining a supportive, non-judgmental community where every family feels seen and respected. Every message we receive is read with gratitude for your trust and respect for your journey. Thank you for being an essential part of our world.
