Privacy Policy

Last updated: 06/02/2026

Big Number Academy (“we”, “our”, or “us”) is committed to protecting your privacy and handling personal data in a transparent, fair, and responsible way. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services at bignumberacademy.com (the “Service”).

Big Number Academy is designed to be parent‑led. Accounts are created and managed by adults. We do not knowingly collect personal data directly from children.

1. Who We Are

Big Number Academy is operated by Arran Todd Digital (UK).

If you have any questions about this policy or how your data is handled, you can contact us at:

Email: support@bignumberacademy.com

2. What Information We Collect

We only collect the minimum amount of information needed to provide and improve the service.

a) Information You Provide

When you create an account, join the beta, subscribe to updates, or contact us, we may collect:

• Email address
• Username
• Account login details
• Communication preferences (for example, whether you opt in to parent updates)

Providing this information is optional, but some features (such as account access) cannot work without it.

b) Usage & Technical Data

When you use the Service, we may collect limited technical information, such as:

• IP address
• Browser and device type
• Pages viewed and actions taken
• Date and time of access

This data is used in an aggregated or pseudonymised form to understand how the Service is used and to improve performance and reliability.

c) Children’s Data

Big Number Academy is designed for use by children under the supervision of a parent or guardian.

• We do not require children’s names, email addresses, or identifying details
• Gameplay data (such as progress or milestones) is linked to an account, not a child’s real‑world identity
• We do not knowingly collect personal data directly from children

If you believe a child’s personal data has been provided to us in error, please contact us and we will remove it promptly.

3. How We Use Your Information

We use personal data only where there is a clear and lawful reason to do so. This includes:

• Creating and managing parent accounts
• Providing access to the beta and app features
• Sending essential service emails (such as account or beta updates)
• Sending optional parent updates only if you have opted in
• Responding to enquiries and providing support
• Monitoring usage to improve the Service
• Maintaining the security and integrity of the platform

We do not use personal data for advertising or profiling.

4. Legal Bases for Processing (GDPR)

Under the UK GDPR, we rely on the following lawful bases:

• Contract – to provide access to your account and the Service
• Consent – for optional communications such as newsletters or beta updates
• Legitimate interests – to improve and secure the Service, where this does not override your rights

You may withdraw consent at any time.

5. Sharing Your Information

We do not sell or rent personal data.

We may share limited data with trusted service providers who help us operate the Service (for example, website hosting, email delivery, or analytics). These providers:

• Only process data on our instructions
• Are bound by confidentiality and data protection obligations

We may also disclose information if required to do so by law.

6. Data Retention

We keep personal data only for as long as necessary:

• While your account remains active
• To meet legal, security, or operational requirements

You may request deletion of your account and associated data at any time.

7. Your Data Protection Rights

If you are in the UK or EEA, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent for optional processing

To exercise these rights, contact us at support@bignumberacademy.com.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

8. Cookies & Analytics

We use essential cookies and limited analytics to understand how the Service is used and to improve it. Analytics data is collected in a privacy‑respecting way and is not used for advertising.

For more information, please see our Cookie Policy.

9. Data Security

We use appropriate technical and organisational measures to protect personal data. No system is completely secure, but we work hard to safeguard your information and review our practices regularly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Significant changes will be communicated where appropriate.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

support@bignumberacademy.com